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ShopSculpt Agency
Case Study

Thuishof

Bringing Dutch Quality Home and Garden Products Online

Client

Thuishof

Industry

Home & Garden

Timeline

7 weeks

Website

Visit Site
Thuishof

Project Overview

Thuishof, a established Dutch home and garden retailer, needed to transition from traditional retail to a comprehensive online presence. They required a platform that would showcase their quality products while maintaining their reputation for excellent customer service.

The Challenge

  • Digitizing a traditional retail business model
  • Showcasing large product catalogs with detailed specifications
  • Maintaining personal customer service in digital format
  • Competing with large international home improvement chains
  • Optimizing for local Dutch market preferences

Our Solution

  • Comprehensive product catalog with detailed specifications and imagery
  • Virtual consultation booking system for personalized service
  • Local delivery and installation service integration
  • Dutch-optimized checkout and payment methods
  • SEO strategy focused on local home improvement searches

Development Process

Digital Transformation Strategy

We worked closely with Thuishof to understand their traditional business model and develop a digital strategy that preserved their core values while expanding their reach.

Product Catalog Digitization

We created a comprehensive system for managing thousands of products with detailed specifications, multiple images, and installation guides.

Service Integration

We integrated their consultation and installation services into the online experience, allowing customers to book appointments and receive personalized advice.

Local Market Optimization

We optimized the platform for Dutch consumers, including local payment methods, delivery options, and search behavior patterns.

Staff Training & Launch

We provided comprehensive training to their team on managing the online platform and launched with a marketing campaign targeting their existing customer base.

Results Achieved

Online sales grew to 40% of total revenue within 6 months
Customer service satisfaction maintained at 95%+
Average order value increased by 25%
Local search visibility improved by 180%
New customer acquisition increased by 60%

Next Steps

We continue to work with Thuishof on expanding their online services, implementing AR visualization for home improvement projects, and developing a loyalty program for their growing customer base.

Services Provided

  • eCommerce Development
  • Product Visualization
  • Local SEO
  • Multi-language Support

Client Testimonial

"ShopSculpt Agency helped us successfully transition to the digital age without losing what makes us special - our personal service and quality products. Our online customers receive the same level of care as those who visit our physical store."
P
Pieter van der Berg
Owner, Thuishof
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